Category Archives: customer support


Bushwood
When I receive great customer service, I have to tell people about it. Chicago golfers, take note. Before we left town,View full post »


Glassy Eyes
The other night, Sally and I went out to eat with our friends Brian and Christine. I was complaining that I had brokenView full post »


Bumbo Seats Recalled
Bumbo International is a South African company that sells soft foam-rubber infant seats. Sally and I had one for GeorgeView full post »


Netflix Update
You may remember that about a month ago, I stupidly mailed our wedding DVD to Netflix. Not long after that, I receivedView full post »


Letter to Netflix
Request Summary From: Matthew Gulde (mattgulde@ameritech.net)To: Netflix Customer ServiceCategory: Shipping andView full post »


Verizon fails math
This is a recording of a conversation between a guy named George Vaccaro and Verizon customer service. Apparently,View full post »


will sorry
will sorry Originally uploaded by The Gulde Family. I visited McDonalds for lunch today. After ordering the usual (View full post »