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Category Archives: customer support

Bushwood

When I receive great customer service, I have to tell people about it. Chicago golfers, take note. Before we left town,View full post »

Glassy Eyes

The other night, Sally and I went out to eat with our friends Brian and Christine.  I was complaining that I had brokenView full post »

Bumbo Seats Recalled

Bumbo International is a South African company that sells soft foam-rubber infant seats. Sally and I had one for GeorgeView full post »

Netflix Update

You may remember that about a month ago, I stupidly mailed our wedding DVD to Netflix. Not long after that, I receivedView full post »

Letter to Netflix

Request Summary From: Matthew Gulde (mattgulde@ameritech.net)To: Netflix Customer ServiceCategory: Shipping andView full post »

Verizon fails math

This is a recording of a conversation between a guy named George Vaccaro and Verizon customer service. Apparently,View full post »

will sorry

will sorry Originally uploaded by The Gulde Family. I visited McDonalds for lunch today. After ordering the usual (View full post »